Employee behaviour and performance is a more sustainable point of competitive advantage than any other element of the marketing mix. It’s people that give you the edge.
People engage emotionally with brands. Emotional engagement is four times more powerful than rational in driving behaviour. So we use the power of brand, along with the techniques of consumer marketers, to create engagement. The brand inside is as important as the brand outside
By creating an internal culture aligned with the brand we transform the performance and profitability of organisations.